Metrics Website Privacy Collection Notice
This notice applies to the collection by Metrics Credit Partners Pty Ltd (ABN 27 150 646 996) (“Metrics“, “we“, ”our” or “us“) of information about you when you visit its website at www.metrics.com.au.
When you visit this website, Metrics collects personal information about you where you provide it, such as by submitting an online query or signing up to receive updates such as newsletters and insights from us or from the fund distributor, Pinnacle Investment Management Limited (“Pinnacle”). If you do not provide or Metrics cannot otherwise collect all the information we request or need, we may not be able to respond to your query.
Metrics collects your information to respond to your query or request, to contact you and to manage our website and its use by you. We may otherwise use and disclose your personal information for the purposes explained in our Privacy Policy.
Direct marketing: With your consent, we, or our partners, may use your contact details to identify a product or service that may be of interest to financial planners or wholesale investors or to promote events or send you (by email or post) marketing communications including newsletters you subscribe to and about products, services, insights and events that may be of interest. You can opt out of these marketing communications at any time, by following the unsubscribe function in the message we send, calling us on 1300 010 311 or emailing us at info@metrics.com.au.
We may, with your consent and if permitted to do so under Australian financial services laws, use the personal information we have collected about you to contact you from time to time whether by email, phone or post to tell you about new products or services that we believe may be of interest.
When you submit a query via our website or general telephone number, these communications are received directly and managed by, Pinnacle Investment Management Limited (Pinnacle). Pinnacle will treat your personal information in accordance with its own Privacy Policy available at: https://www.pinnacleinvestment.com/privacy-statement/.
Automatic collection of data via Metrics and third party websites
Metrics collects statistics about the use of our website to help make the site more usable. We do this using software techniques such as cookies, web beacons and clickstream data, (which are described in more detail below). While this information monitors users, Metrics does not use them to identify individual users of the Metrics website.
We may also use third parties to develop marketing campaigns and manage advertisements of our products on our website and other third party websites, including targeted banner advertisements. These third parties may collect, and share with us, anonymous information through the use of cookies or container tags (such as web beacons). The information these third parties collect and share with us is generally limited to technical and web navigation information, such as your IP address, web pages visited and browser type, and does not include other personally identifiable information.
Cookies
Cookies are pieces of information that a website uses to recognise repeated usage, preferences, facilitate better access to and use of the website. The use of cookies is standard and you will find that most websites use them. Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. However, if you disable cookies, this may affect the functionality of some website pages for you.
Depending on which website pages you visit, we may use different cookies.
You can see the cookie names on the list below.
| Name | Purpose |
| _gld | Google Analytics: used to distinguish users (expires 24 hours) |
| _fbp | |
| _ga | Google Analytics: used to distinguish users (expires 2 years) |
| _gcl_au | |
| wordpress_test_cookie | Test if cookie can be set |
| wp-settings-1 | Time at which wp-settings-(user) expires |
| wp-settings-time-1 | Time at which wp-settings-(user) was set |
Web beacons
A web beacon is an image used to monitor the behaviour of visitors to Metrics’ website. The Metrics website uses web beacons to collect clickstream data.
Clickstream data
Clickstream data refers to visitor logs and statistics that provide useful information about users’ online experience without identifying individuals. Typical clickstream data collected includes:
- A visitor’s computer address (i.e. Internet Protocol (IP) address) and relevant domains
- Times and dates of site visits
- Pages accessed (including most visited and least visited) and files downloaded
- Browsers and operating systems used by visitors
Metrics website uses clickstream data purely for statistical purposes (such as the most popular searches and the times).
Further information
Our privacy policy, which is available at metrics.com.au/privacy-policy or by calling 1300 010 311 or emailing info@metrics.com.au, includes our contact details, explains more about the types of personal information we usually collect and why, how we handle your personal information, with whom we share it, as well as how you can seek access to and correction of your personal information, how to make a privacy complaint and how we deal with these complaints.